NAYERI, M. D. .; ROSTAMI, M. . Effectiveness of Six Sigma Methodology through BSC in Banking Industry. Journal of Asian Business Strategy, [S. l.], v. 6, n. 1, p. 13–21, 2016. DOI: 10.18488/journal.1006/2016.6.1/1006.1.13.21. Disponível em: http://archive.aessweb.com/index.php/5006/article/view/4171. Acesso em: 15 may. 2024.