LEE, . . K. .; JUN, H.- pil . The relationship between service recovery fairness, customer emotional responses and customer behavioral responses in fitness clubs. Journal of Asian Scientific Research, [S. l.], v. 15, n. 1, p. 136–146, 2025. DOI: 10.55493/5003.v15i1.5335. Disponível em: https://archive.aessweb.com/index.php/5003/article/view/5335. Acesso em: 19 apr. 2025.