Chalil, R. D. ., and B. S. . Dharmmesta. “The Role of Consumer Involvement As a Moderating Variable: The Relationship Between Consumer Satisfaction and Corporate Image on Service Loyalty”. Journal of Asian Scientific Research, vol. 5, no. 6, June 2015, pp. 303-19, doi:10.18488/journal.2/2015.5.6/2.6.303.319.