RIZWAN, M.; ALI, S. H.; AKHTER, S. .; ABBAS, Y. .; KANWAL, A. .; IQBAL, S.; AZIZ, W. Determinants Affecting Consumer Complaining Behavoir: A Study in a University of Pakistan. Asian Journal of Empirical Research, [S. l.], v. 3, n. 2, p. 160–174, 2013. Disponível em: https://archive.aessweb.com/index.php/5004/article/view/2960. Acesso em: 24 nov. 2024.