HAI, P. T.; TOAN, L. D. .; TAM, V. V.; THUONG, M. T. . Factors Affecting Customer Satisfaction with the Quality of Services: Empirical Evidence at da Nang International Airport, Vietnam. Asian Journal of Empirical Research, [S. l.], v. 7, n. 3, p. 61–74, 2017. DOI: 10.18488/journal.1007/2017.7.3/1007.3.61.74 . Disponível em: https://archive.aessweb.com/index.php/5004/article/view/3969. Acesso em: 18 may. 2024.