JAFARI, H. . Establishment of Total Quality Management in the Iranian Seaports. Journal of Asian Business Strategy, [S. l.], v. 3, n. 7, p. 140–153, 2013. Disponível em: https://archive.aessweb.com/index.php/5006/article/view/4082. Acesso em: 11 apr. 2025.