FAIZAL, M. .; MATHEW, A. O.; M. J, J. . A Case Study on the Impact of Organizational Citizenship Behavior on Total Quality Management in an Indian Public Sector Electrical Manufacturing Subsidiary. Journal of Asian Business Strategy, [S. l.], v. 5, n. 10, p. 215–226, 2015. DOI: 10.18488/journal.1006/2015.5.10/1006.10.215.226. Disponível em: https://archive.aessweb.com/index.php/5006/article/view/4165. Acesso em: 22 nov. 2024.