SITUATIONAL ANALYSIS OF LABOUR TURN OUT IN THE GHANAIAN EDUCATION SECTOR: THE STRIDES AND PREFERENCES
Department of Psychology and Education, University of Education, Winneba, Ghana.
ABSTRACT
The purpose of the study was to do a situational analysis of teacher turn-out in the Ghanaian education sector. Using a descriptive survey design the study considered the population of education experts including directors, circuit supervisors and the headteachers and teachers of basic education sector. A sample size of 45 respondents, selected through the use of homogenous, purposive, and stratification, sampling techniques. Data were collected with the help of a self-developed questionnaire and interview guide. The information collected was analysed using frequencies and thematic approach. Some push factors include teachers’ likeness of the environment, teachers are satisfied with effort within the educational environment. In addition the ease of getting assurances and transfers are the common form of recruitment procedure for the teachers. Also teachers retention and participants characteristics, teacher's ability to manage the variety of observations and attitudes of people within an environment as well as learning from different types of ideas in a collaborative reflective environment came out strongly as some of the findings. It is concluded and recommended that varied structural factors influenced labor turn out in education sector, effective in-service training is needed to train mentors in the municipality such that teacher can be given effective counselling and mentorship training, reflective collaborative activities need to be encouraged so that teachers can interact with their colleagues in a more worthwhile activities that can promote their professional well-being in the municipality.
Keywords:Ghana education service, Collaborative reflective, Environment, Turn-out, Attrition, In-service training, Teacher retention, Mentor.
ARTICLE HISTORY: Received:31 May 2019 Revised:9 July 2019 Accepted:13 August 2019 Published:11 September 2019.
Contribution/ Originality:This study is one of the few studies which have investigated into the situational analysis of labour turn out in the Ghanaian education sector. It looked at the strides and preferences of teachers as to how they stay at a station and what influences them to be at their station.
The most effective way to improve access to education and quality of  education in Ghana, in line with the objectives of the ‘Education for All’ (EFA)  Programme, is to attract and retain qualified teachers in classrooms especially  at the Pre- tertiary level. According to Drayer (1992) ‘Classroom teachers are really the key  to the quality of any educational system, therefore, there is the need to  recruit and retain teachers in the classrooms’. Antwi (1992
)  reiterates  that the solution to the problem of quality in the basic school lies in  educating and retaining qualified and dedicated teachers.
 Available literature  underscores the importance of good and qualified teachers in the  teaching-learning situation (Akyeampong et al., 2006). Educationist such as Erinosho (2001
) agrees that even though nowadays  computers and projectors, among others are used in the instructional processes  in most countries, the role of the teacher in ensuring meaningful teaching and  learning is still significant where the strength of any good educational school  system depends upon the extent to which good teachers are recruited and remain  in the challenging environment within the profession. In Ghana’s education  sector Antwi (1992
) hold it that it could be suggested that  the solution to the problem of quality education lies in educating and  retraining training.
This suggests the need for bold and creative thinking about alternative approaches to teacher preparation, including more flexible models of pre-service preparation, a new balance between pre-service and in-service programmes, and the development of strong ongoing professional support programmes for serving teachers.
 Failure rate are high and deficient learning in  school is a commonplace at both junior high and senior high levels in Ghana (Amoah, 2011). Among 45 countries involved in the 2003  TIMSS studies, Ghana rank among the lowest (placed 44 positions) in science and  mathematics; it was observed that one major factor was poor teacher quality and  high attrition rates (Anamuah-Mensah  and Mereku, 2005
). Amoah (2011
) lamented over the unrealistic procedural  selection of teachers in the Eastern region and concluded that the situation  was no different in all regions in Ghana. Therefore the attraction of qualified  teachers to achieve quality teaching and learning coupled with worrying  challenges has engaged the attention of educational authorities and opinion  leaders in the Ghana education sector for a long time. A casual observation of  the teacher recruitment and retention situation in some education sector like  the New Juaben Municipality and elsewhere gives an immediate impression that  all is not well with the recruitment processes in terms of teachers desire to  stay and teach in the Ghanaian schools, especially strict ununiformed  recruitment procedures .This resulting effect is high level of attrition of  professional teachers at the various levels of education and schools. Teachers  posted to some districts stay for a short time and start lobbying to leave on  transfer to other districts (Municipal Statistics on Teacher Transfer and  posting, 2008-2011, Municipal Education Office) as a result of accepting offers  not from their self-proclamation but rather due to none existent vacancies. The  greatest problem now is to identify the factors that influence most teachers to  be recruited as well as teacher attrition and what can be done to recruit  highly qualify teachers and retain them for long in our education sector. 
The purpose of the study was to explore for the factors which influence the recruitment and retention of basic school teachers within the Ghana education sector especially the New Juaben Municipality.
The objectives of this study were to:
The study sought answers to the following questions:
The study will extend knowledge in the area of teacher retention and will provide information useful to the educational practitioner. The body of knowledge that emerged from the study offers fresh insights into the problems of teacher recruitment and retention in the Municipality and thereby enhances our understanding of issues connected with teacher education in the Municipality. The study support stakeholders of education to adopt suitable strategies that enhance recruitment and retention in the district.
The study was limited to the New Juaben Municipality area because the municipality has its peculiar recruitment and retention procedural structures. The study is further delimited to factors that influence teacher recruitment, factors responsible for challenges in teacher attrition, motivation and retention in the municipality.
The study was carried out only in the Municipal area hence the results could not be used to generalize for the whole country. Again, the small size of the sample and the restricted sample area, the conclusions are drawn from the study were not expected to extend beyond the population sampled.
  Teacher attrition/turnover has been a source of  worry to school authorities and policy makers in the country. Several causes of  teacher attrition/turnover have been identified in the literature. Guarino et al. (2004) show that with 'advanced degrees in  “high market-value” subject such as mathematics, science, typically leave  teaching for jobs in other non-education fields at higher rates than their  colleagues without these educational qualities. 
 Other studies have shown that teacher attrition/  turn over can be divided into several types, each affected differently by  social capital. Some teachers leave full-time classroom teaching either for  jobs in unrelated fields or depart the workforce all together. According to Ingersoll (2001); Ingersoll (2003
) others can remain working as teachers,  but migrate to other schools. It is also argued that others may still leave the  classroom temporarily, perhaps to have children, and then return to the  classroom after a hiatus (Murnane et al., 1991
). Yet some teachers leave for different  jobs in the field of education (Anderson and  Olsen, 2005
).
 Retirement is naturally assumed to be one of the  primary reasons for teacher attrition. But research has shown that the number  of teachers retiring from the profession is not a leading cause. In a study of  teacher turnover by Ingersoll (2001) retirement was cited less often for  leaving the teaching profession than job dissatisfaction or to pursue another  job. 
  According to Richey (1963) recruitment is the process of attracting  qualified practitioners for existing or anticipated job openings. This  according to him, refers to an external search for qualified personal. He is of  the view that internal searches should be considered as well. Richly further,  notes that regardless of the type of recruitment strategy employed by the Human  Resource Development Management the process is very difficult and time  consuming.
 Rebore (1982) states that, after the manpower planning  process has identified current and further staffing needs, next step in the  acquisition of personnel is recruitment. Recruitment as a process, according to  Rebore, entails discovering potential applicants for anticipated vacancies. He  identifies certain variables that influence the recruitment of teachers. Among  these is the size of the school, school district or region, the employment  conditions in the environment, working conditions, salary levels and fringe  benefits, the rapid increase in student population and vacancies requiring  special skills that current employees lack.
Rebore notes constrain on recruitments as affirmative action procedures, the reputation and policies of the school and the nature of the position to be filled. The following principles, according to him, are common to many vocational development theories and can be used to formulate recruitment strategies. First, people have different interest, abilities and personalities, which will qualify them for a number of occupations.
Secondly, the occupational preferences, competencies and self-image of people will change with time and experience making personal adjustment a continuous process. Third, both life and work satisfaction depends on how well individuals can utilize their abilities and find outfits for their interest, personality traits and values.
 Supporting recruitment drive, Quansah (2003) posits that, the critical problem facing  basic education in Ghana today is the problem of making available an adequate  number of trained teachers for instruction in school. Further, when analyzing a  trend of teacher demand and supply in basic schools within a five-year based  period of 1997-2002, Quansah thinks that until the year 2001 when the Ministry  of Education made it mandatory for all teachers seconded to organizations  outside Ghana Education Service (GES) or deployed to administrative duties in  GES to return to the classroom, there were 7269 teachers working in offices  outside the school system. The underlying fact here is that conditions in the  service were compelling teachers to find other alternatives of employment to  the classroom.
Rebore (1982) suggests a number of activities that  support the retaining employees on the job. These include staff development,  appraisal, rewards and collective negotiations. Rebore notes that staff  development is an activity to which each school system must commit human and  physical resources in order to maintain a viable and knowledgeable staff. He  argues that in the face of rapid changes in our society, it is literally  impossible today for any individual to learn a job or enter a profession and  remain in it for forty or so years without updating his skills.
 In view of Rebore, the main purpose of  establishing a reward policy is to attract and retain qualified employees who  provide the type of service expected by the public. Rebore advocates the  expectancy model whereby rewards are linked to employee behavior that both  meets the objectives of the school system and satisfies the needs of the  employees. Five variables, according to him, must be taken into consideration  in a reward programme: employee performance, employee effort, seniority, skills  and job requirements, with emphasis on performance. Re-echoing Rebore’s ideas Amoah (2011) believes that an efficient reflective  collaborative environment that demands individual’s characteristics, mentor  factor, the management of varied interpersonal attitudes are critical to  support retention within teaching environment.
 Pecku (1998) adds in part to Antwi’s view when he  states: ‘It is important to mention that when a lot of effort has gone into the  production of teachers, the ministry (of Education) should strain all nerves to  retain them’ (p. 26). Pecku stresses this viewpoint because teachers, by virtue  of the training they receive, are marketable in and often drifted to other  sectors of the economy.
 Akyeampong et al. (2007) referring to the president’s Committee  on the review of the Education Reform (GOG, 2002
) states that ‘’about 5 percent of primary  schools in Ghana had only one or no teacher at all. Other research studies have  noted that many newly trained teachers are unwilling to accept postings to  deprived communities, and those who do, stay for a short period before seeking  transfers’’ ( p.64). Akyeampong et al. (2007
) indicate further that there is a lack of  commitment to teaching by such types of teachers. They conclude, and rightly so,  that the attitude of such teachers is bound to affect commitment hence teacher  attrition.
  The study adopted a descriptive survey design  and employed the mixed-method approach, exploratory sequential, which is  commonly referred to as triangulation (Creswell, 2008). This strategy supports the use of  multiple methods to study validity of psychological traits, they encouraged  others to employ their “multi matrix” to examine multiple approaches to data  collection in a study. 
This study was triangulated in different ways. Firstly, methodological triangulation was used as the study employed mixed methods of sampling, data collection and data analysis. Purposive and simple random sampling techniques were used to select the teachers and directors for the study. Both survey (questionnaire) and interview were the techniques employed for the data collection.
 The  priority in this study was given to the quantitative method followed by the  qualitative because quantitative research represents the major aspect of data collection  and analysis in the study. Here, the researchers collected and analyzed the  quantitative (numeric) data first. This was then followed by the qualitative  (text) data. The rationale for this approach is simply that the quantitative  data and their subsequent analysis provide a general understanding of the  research problem. The qualitative data and their analysis refine and give  detailed explanation to the statistical results by exploring participants’  views in more depth (Tashakkori and  Teddlie, 1998; Creswell, 2003
).
The population for the study was all teachers, directors (frontline) and headteachers of basic schools in New Juaben Municipality. Thus, the target population consisted of all headteachers and directors (front line) in the Municipality. Table 1 provides information on the population for the study.
Table-1. Population distribution of the study.
| Categories | Number (Percentages) | 
| Deputy    directors | 3(6.7) | 
| Circuit    supervisors | 9(20.0) | 
| Headteachers    and JHS teachers | 63(73.3) | 
| Totals | 75(100) | 
Source: 2017 statistics from directorate.
 The  sample size of 36 teachers (headteachers and classroom teachers) and nine (9)  directors/circuit supervisors were selected from the municipality using (Krejcie and  Morgan, 1970) table of population and the appropriate  sample size. Homogeneous sampling method was used to select the directors and  circuit supervisors for the interview. This sampling strategy is employed when  one decides to include people or sites with similar characteristics (Creswell, 2008
). Four (4) respondents were purposefully  selected and interviewed for the qualitative aspect of the study.
Table-2. Sample selected from each school.
| Category | Sample | 
| Headteachers & teachers  | 36 | 
| Director | 1 | 
| Circuit supervisors | 8 | 
| Total | 45 | 
Source: Fieldwork data (2014).
The researchers met with the respondents when they visited the office to complete forms for their promotion. The Headteachers of the schools were served with letters of introduction and authorization for access to conduct research in the schools.
Copies of the questionnaire which contain statements describing the teacher retention, causes of retention and level of satisfaction working in the municipality. After doing this, the researchers explained the purpose of the study to the participants. The instructions stated in the questionnaire were also read out to them. The participants were given thirty five (35) minutes to respond to the questionnaire.
An in-depth focused group discussion and/or interview followed the administration of the questionnaire a week after the administration of the questionnaire. One director was engaged in a thorough discussion about the topic for the study at different dates and times during the data collection periods. This was done to ask the respondents to provide valuable information that could support those obtained from the questionnaire. The researchers personally administered the instrument
Content validity was checked by experts in research, for comprehensiveness, logicality and adequacy of the instrument. The content validity was done using the content validity index (CVI) that sought to measure the intended variables. In addition, the instrument was pretested or piloted using headteachers who were not part of the study but were resident in the municipality.
 Reliability of the quantitative instrument was  measured using factor analysis. Since the majority of the items was multiple  scored and identifying those items that are specifically related to the study,  factor analysis was deemed appropriate. The choice of the factor analysis was  made on the merit of Ofori and  Dampson (2011) who believe that factor analysis helps  in selecting only the indicators or those items of the questionnaire instrument  that tap the concept you are trying to measure or that are relevant to the  research topic in an attempt to improve its construct validity. Using  Kaiser-Mayer Olkin measure of sampling  accuracy described as marvelous if it is 0.90 or greater, meritorious if it is  0.80, middling if it is 0.70, mediocre if it is 0.60 and unacceptable if it  below 0.50.  On the basis of this, the  researchers rejected any item of the questionnaire which SMA is less than 0.50  and did not include it in the questionnaire for the main work. Validity  of the qualitative part of the study was measured through communicative validation where the findings were evaluated by respondents and respondent validation or member checking-  thus taking ones findings back to the subjects, where these people verify ones  findings
  (Oppong (2004)   citing Donald 1990) stresses the need for a pretesting or  piloting of the study because it helps the researcher to decide the study is  feasible and worthwhile to continue. It also provides an opportunity to assess  the appropriateness and practicality of the data collection instrument. 
The questionnaire for this study was pre-tested on a sample of 15 headteachers. The respondents’ characteristic was similar to those used for the study. The rationale for the pre-test was to validate the instrument for the main study.
Descriptive and thematic approach formed the data analysis procedures.
  The participants' own words were used by the  researcher to support the argument raised. This according to Creswell (2003) will help bring up the relevant meaning  as one would need to look at each case and draw meaning from it, as well as  looking at a categorical aggregation from a collection of instances.
 From a thorough and careful reading and  rereading of the transcribed interview, within-school (case) and cross-school  (case) analysis formed the main analytical strategies (Amoah, 2011). During the process, the researchers were  guided by the following questions: How do teachers perceive teacher retention  and attrition? What factors determine or influence the teachers to stay or  leave the municipality? How can the attrition rate be minimised?  Those aspects that had no relation with and  relevance to the focus of the study were discarded. This helped in identifying  the narrations common issues that came from the participants.
 Ethical issues which touch on the credibility of  this research were considered. The researchers took the appropriate steps or  measures to protect stakeholders, the participants that were used from  unethical issues to ensure that the study meets up with internationally  accepted standards. The participants’ express consents were sought before they  were involved in the research. Again, the respondents were adequately made  aware of the type of information needed from them. Also the reason the  information was being sought, what purpose it would be put to, and how the  participants were expected to participate in the study and how it would  directly and indirectly affect them were all dealt with prior to the study. The  issue of confidentiality and anonymity was given serious consideration and that  the information received from the participants were used strictly for the  benefit of the study. Incentives were not given to participants because they  could serve as inducements making the study unethical (Kumara, 2005).
This section, which is the overview of the data analysis provides pictorially representation of the results using pie-charts.
Figure 1 presents the analysis of categories of teachers who took part in the study.
Figure-1. Categories of teachers who were part of the study.
Source: Developed from fieldwork data (2019).
From Figure 1, the data shows that JHS heads were 10%, JHS teachers were 39%, Primary heads were 13% and Primary school teachers were 38%. Majority of the respondents were the JHS teachers who participated in the study. The indications are that these JHS teachers are encouraged to stay in the New Juaben Municipality.
The appointment procedures captured in the study.
Figure-2. Appointment procedure for teachers.
Source: Fieldwork data (2017).
Figure 2 presents the appointment procedures that teachers are exposed to in the New Juaben Municipality. From the chart, in terms of ranking it could be deduced that transfers (37%) is followed by assurance letter (33%) and posted from the regional office (30%).
Reasons why teachers stay at post is explained in Figure 3.
Figure-3. Reasons for staying at post.
Source: Fieldwork data (2017).
From the analysis as per Figure 3, the reasons for working in the environment stem from the fact that the respondents wanted to be with their spouse (18%), to be away from home (17%), come from the municipality (17%) and majority prefer or like the municipality (48%). The preference for the municipality according to the respondents was about how they like the municipality.
Teachers views on how they are satisfied with their work is presented in Figure 4.
Figure-4. Satisfaction at work.
Source: Fieldwork data (2017).
Majority  of the respondents (80%) were satisfied at work with a few (20%) indicating  they are not satisfied with what goes on. This is in line with Quansah (2003) who  believed that both  life and work satisfaction depends on how well individuals can utilize their  abilities and find out what fits for their interest, personality traits and  values. 
This section provides an analysis of the research question generated for the study. The analysis of each research question is given thorough discussions.
Research Question 1: What is the recruitment procedure for basic school teachers within the Ghana Education service ?
Table 3 and Table 4 presents the analysis for research question 1.
Table-3. Position by appointment procedure.
|   Positions | Appointment procedure | |||
| Assurance letter #(%) | Posted from regional office# (%) | Transferred #(%) | Totals #(%) | |
| JHS head | 4(100) | 0(0) | 0(0) | 4(100) | 
| JHS teachers | 7(46.7) | 4(26.7) | 4(26.7) | 15(100) | 
| Primary head teacher | 2(28.6) | 2(28.6) | 3(42.9) | 7(100) | 
| Primary school teacher | 3(15.8) | 6(31.6) | 10(52.6) | 19(100) | 
| Totals | 16(35.6) | 12(26.7) | 17(37.8) | 45(100) | 
Source: Fieldwork data (2017).
From Table 3, the categories of personnel involved responded in various ways how appointment procedures were carried out within the municipality. All the JHS heads got posted there through assurance letters they provided to the authorities before they were posted. Seven out of the 15 JHS teachers responded that they provided assurance letters with four (4) each responding that they were either posted to the station from the regional office or were transferred.
However, with the Primary school teachers, mostly, 10(52.6%) of them were posted to the municipality through transfers. Again the majority of the teachers, 6(31.6%) were posted to the municipality from the regional office. The trend as observed from Table 3 indicate that teachers were posted to the municipality through varied routes.
 As can be gathered  from Table 4, the  respondents' years in service as against the process of appointment procedure,  it was revealed that, for those who have worked between one to four years,  seven (58.3%) were posted from the region as well as those who were  transferred. This seemed not to corroborate what Antwi (1992) said the problem of attracting persons into the teaching field;  the difficulty of meeting subject area staffing requirements, and the freedom  of Ghanaian workers including teachers, to choose the geographical locations in  which they are willing to serve are some of the problems Ghanaian teacher  encounter. Further, Rebore (1982
) agrees with Stoner and  Freeman (1989
) that the objective of the selection  process is to hire individuals who will be successful on the job.
Table-4. Years of teaching and appointment procedure.
| Years of teaching | Assurance letter | Posted from region | Transferred | Totals | 
| 1-4 | 5(33.3) | 7(58.3) | 7(38.9) | 19(42.2) | 
| 5-8 | 5(33.3) | 2(16.7) | 5(27.8) | 12(26.7) | 
| 9-12 | 0(0.0) | 2(16.7) | 2(11.1) | 4(8.9) | 
| 13-16 | 2(13.4) | 1(8.3) | 0(0) | 3(6.7) | 
| 17-20 | 1(6.7) | 0(0) | 1(5.6) | 2(4.4) | 
| 21-24 | 2(13,4) | 0(0) | 3(16.7) | 5(11.1) | 
| Totals | 15(100) | 12(100) | 18(100.0) | 45(100.0) | 
Source: Fieldwork data (2017).
For those who have worked between 21 to 24 years, the numbers from the responds showed they were few. Three,(3) (16.7%) were there from the transfer. the indication was that respondents with few years of teaching were more within the municipality from the different appointment procedures. To Rebore people who will be successful and remain on the job for a long time is very important personal process as such the process need to produce effective, committed and dedicated employees because the cost to the school is incalculable because of inadequate performance.
Research Question 2: What factors influence the recruitment and retention of teachers?
Table 5 presents the analysis for research question 2. The information provided includes the views of the respondents relating to the causes of teacher attrition in relation to the number of years the teachers have been within the Municipality.
Table-5. Causes of teacher attrition per number of years of teaching.
| Causes | Frequency # (%) |   Totals | |||||
| 1-4 years | 5-8years | 9-12years | 13-16 years | 17-20 years | 21-24 years | ||
| Hostile environment | 27(60.0) | 13(28.9) | 1(2.2) | 2(4.4) | 1(2.2) | 1(2.2) | 45(100.0) | 
| Educational    upgrading | 7(15.6) | 8(17.8) | 6(13.3) | 7(15.6) | 8(17.8) | 9(20.0) | 45(100.0) | 
| Marital issues | 9(20.0) | 8(17.8) | 3(6.7) | 10(22.2) | 12(26.7) | 1(2.2) | 45(100.0) | 
| Authority influence | 12(26.7) | 23(51.1) | 2(4.4) | 4(8.9) | 4(8.9) | 0(0.0) | 45(100.0) | 
| GES quota system | 34(75.6) | 1(2.2) | 5(11.1) | 5(11.1) | 0(0.0) | 0(0.0) | 45(100.0) | 
| Academic    qualification | 28(62.2) | 7(15.6) | 2(4.4) | 5(11.2) | 2(4.4) | 1(2.2) | 45(100.0) | 
Source: Fieldwork data (2017).
From Table 5,  the analysis shows that teachers who have  spent between one to four years in the municipality believed that teachers  leave the municipality due to the hostile environment 27(60.0%), and due to the  GES quota system 34(75.6). For those who are there for between five to eight  years think it was due to authority influence 23(51.1%) and hostile  environment13 (28.9). For those who have worked between 13-16years and  17-20years, it due to marital issues as observed 10(22.2) and 12(26.7)  respectively. For those who have worked between 21-24 years, their concern,  nine (20.0) was the fact that they do not have avenue for educational  upgrading, The findings suggest that Teacher attrition/turnover has been a source of  worry to school authorities and policy makers in the country and several causes  of teacher attrition/ turnover have been identifying in the literature. For  example confirming the findings, Guarino et al. (2004) posit that 'advanced degrees in “high  market-value” subject such as mathematics, science, typically leave teaching  for jobs in other non-education fields at higher rates than their colleagues  without these educational qualities'. 
The analysis provides for information concerning teacher attrition from the categories of teachers depending on the number of years the teacher has been with the environment. The conclusion is that depending on the number of years spent within the study area, reason(s) attributed to attrition vary. The number of years spent in the municipality dictates how the teacher either leaves or stays in the area.
The analysis as found in Table 6 is about factors contributing to teacher retention in the study area. The information suggests that living with a spouse, 20(44.4), native of the municipality 15(33.3) were among the factors that contributed to teacher retention in the study area. Again across the years one has spent in the municipality, living with spouse, 10(22.2), native of the municipality 8(17.8), also were issues the respondents felt contributed strongly to teacher retention.
 The  results of the analysis also point to the fact that the respondents were highly  satisfied for living with their spouse, 19(42.2), and being the native of the  municipality, 12(26.7). In conclusion teacher retention within the municipality  rest on the individual residing in the municipality with the spouse as well as  being a native of the municipality. These findings support what Rebore  suggested in addition to educational  preparation and training, certification, experience, working relationships and  seniority in the school system should be considered are some of the issues. Rebore (1982) again provides for consideration to  teacher retention. Further, Making the employee feel welcome and secure,  helping the employee to become a member of the ‘team’, inspiring the employee  towards excellence in performance, helping the employee to adjust to the work  environment, providing information about the community, school system, school  building.
Research Question 3: Is it possible to retain teachers based on what they feel?
Three factors were identified to support the teachers to stay in the study area. These included Participant’s characteristics, the mentor factor and managing the variety of observations and attitudes of people within an environment
  Participants  characteristics according to Matttessich et al. (2001) consist of skills, attitudes, opinions of the  individuals within any environment. Specifically, the study provided evidence  to show the regularity, the seriousness with which the participants engaged  with activities which explain their commitment to stay around any place. They  showed how they were enthusiastic that explains their willingness to stay in  the municipality. Further it was revealed in the data how they adopted and used  some roles they are entrusted to that suggest they either trusted or did not  trust what environmental issues.
The participants’ idea regarding their special characteristics were grounded in how they considered their behaviors as contributing to how they discuss and understand their practices. Drawing from their narration, they each mentioned what made them behave the way they behaved and the conditions that influenced such behaviors.
Recounting on some of their background experiences in collaboration and reflection which seemed to influence how they integrated into the study, they mentioned social and professional factors. From the initial interviews, they disclosed how they engaged both their families and peers before deciding to go stay around the study area. To the words of one director: “we constantly talk about welfare and how we have integrated into the environment. Notwithstanding, this advantage, the participants were of the opinion that other personal and behavioral factors contributed to making their stay in the study area very interesting.
 The  implication here is that within any environment that is underpin by knowing  more within an environment, historical life history, the current development  agenda, school context as well as wider social and political influences cannot  be overlooked but rather needed to be recognized as posited by Campbell et al. (2004).  Clearly how these factors influenced the way  they engaged in the study was summed by director 1 who said: “I am glad to be  here for my professional development as it is about how I have always  championed the need for us to be engaging each other to think about ourselves”.
 In  terms of how they were committed and willing to be part of municipality Dr1  said “to be committed to stay in the municipality was because  we are sometimes given autonomy and control of activities within in our small  teaching environment”.  Further DR1 said  “to make such autonomy and control easy, rest in how one is willing to take  risk by providing one's action for critique”. We think Dr1’s idea seemed to  suggest that commitment is tied to willingness and it is an important point  raised. Further, we argue to support the point that, in any collaborative  activity the participants need to show their willingness and commitments (Matttessich et al.,  2001; Matttessich et al., 2005
)  but we suggest that, as DR1 remarked, this is difficult to achieve. 
Table-6. Factors influencing retention of teachers.
| Factors | Frequency #(%) | Number of years at post (Years) | Level of satisfaction | |||||||
| 1-4 | 5-8 | 9-12 | 13-16 | 17-20 | 21-24 | Highly satisfied | Moderately satisfied | Not satisfied | ||
| Living with spouse | 20(44.4) | 0(0.0) | 1(2.2) | 2(4.4) | 1(2.2) | 6(13.3) | 10(22.2) | 19(42.2) | 1(2.2) | 0(0.0) | 
| Native of the municipality | 15(33.3) | 1(2.2) | 1(2.2) | 1(2.2) | 2(4.4) | 2(4.4) | 8(17.8) | 12(26.7) | 1(2.2) | 1(2.2) | 
| Stay far from native town | 6(13.3) | 0(0.0) | 0(0.0) | 0(0.0) | 0(0.0) | 2(4.4) | 6(13.3) | 6(13.3) | 1(2.2) | 0(0.0) | 
| Like the municipality | 4(8.9) | 1(2.2) | 0(0.0) | 0(0.0) | 0(0.0) | 1(2.2) | 2(4.4) | 4(8.9) | 0(0.0) | 0(0.0) | 
| Totals | 45(100) | 2(4.4) | 2(4.4) | 3(6.7) | 3(6.7) | 11(24.4) | 26(57.8) | 41(91.1) | 3(6.7) | 1(2.2) | 
Source: Fieldwork data (2014).
Whilst the participant acknowledged that such characteristics influence their interactions, negative emotions accompanied how such characteristics were effectively used. Dr1said: “you can disagree or agree with what takes place within the environment, one can be emotional”.
 It is reasonable to  conclude that using the specific knowledge necessary for one to declare how to  live in an area is important. Again such knowledge could help support others to  gain or develop expertise from it gradually. However developing such tacit  knowledge that is accumulated overtime becomes very difficult to observe. But  they form part of the ‘artistry of practice’ (Schon, 1983)  which professionals used to make sense of what they say.
 The study evidence showed how the participants  adjusted their behaviors upon seeing some unfamiliar situations. Expressing  such surprise Dr2 said “to the best of my knowledge we do not normally talk to  our colleagues how we enjoy staying within the study area, but we do”.  Such unfamiliar situation and the  identifications of the discrepancy between their experiences, prior and  contemporary, explains how in any environment individuals display their knowledge-for-practice, knowledge-in-practice,  and knowledge-of-practice (Cochran-Smith and Lytle, 1999) for  better and in-depth understanding of their views if possible. It is through  this that we argue that teachers need to ensure that, as an integral part in  their quest to search for in-depth knowledge they adopt and use specific roles  during their interactions with their colleagues. 
In summary, there was ample evidence from the interviews to lead to the conclusion that the special characteristics of the participants are crucial components that need to be given the recognition. Being willing and committed were a character that can support the participant being given the autonomy to organised their own activities. In addition, each needs to have expertise in an aspect of their thinking such that whatever information they put across can be trusted by their colleagues. It is therefore reasonable to conclude that the need to identify participants with such characteristics is vital.
  The  mentor factor contributed significantly to decide why one wants to live in the  study area. Reflective Collaborative  activities intrinsically and extrinsically motivate individuals to come out  objectively what one needs to do to be accepted in an environment, however the  competitive culture within any environment tend to have both negative and  positive influence which is likely to affect interpersonal relationships and attitudes  between people living in an area (Johnson and  Ahlgren, 1976).
 ‘How to integrate oneself into any environment  was a crucial decision. This was to enable us strategize to manage the  difficult situations of friction and tension, as these hinder effective interaction  within any collaborative activity’ (as posited by Huxham and  Vangen (2005)). Getting in-depth knowledge about the  participants to me was important if I had to fit well in an interview’. 
 Dr1 at one point said: “I sometimes refuse to  talk for fear of making mistakes in your presence” such comments impeded  getting enough information to help strategies to attend to the complex multiple  dynamics participants carried into such community of practice (Wenger, 2004).
 From the excerpt, we think the mentor’s  background knowledge and professional experience can make or unmake the  effectiveness of any interactions, further we argue that in such collaborative  activity participants need to have clear idea about the mentor, and not to be  in doubt, such that his/her presence will not impact negatively on the  participant as was observed by Dr1. The mentor therefore needs to be innovative  (Bens, 2005) when it comes to directing activities  within any collaborative activity and need not exert his/her ‘expertise’ role  too much in the process.
 As a mentor in any activity that is underpinned  with developing understanding from individuals it is important to consider the  following questions ‘how can one's background knowledge and professional  experiences impact on how one facilitates?’ ‘How skilful can one be to engage  in such systematic and continuous process?’ to us it is through this that one  can strategise to interact with the participants within an interaction group. This  explains that who the mentor is regarding his/her background information is  crucial since the trust one has about who is providing information goes a long  way to help the individual understand what is being discussed. This will again  foster reflection action in a way to encourage talking in an objective manner in order to examine practices for teaching as well  as help structure a safe environment  within which self-revelation can take  place as requested by Hatton and Smith (1995). 
In a talk-in-interaction where analysed information is used to develop an understanding of issues if mentor presence prevents free flow of information and participants express doubt about the competence of the mentor, the mentor can become ineffective. The emotional attachment to such ineffectiveness can be minimized if participants can be supported to disabuse their initial opinion about the mentor.
Initially when I came to the municipality, I felt uncomfortable, however, with time and the way my senior colleague guided me in whatever that I was doing I became so much elevate and confident in whatever I did.
  This acknowledges the  need for a mentor. This means Dr2 thinks that underpinning tenets of living in  a new environment is crucial. But through cooperation, mutual respect and trust  (Matttessich et al., 2001; Matttessich et al., 2005
) we suggest that, as remarked by Dr2, some  underpinning inhibiting factors makes it difficult for people to be satisfied  from where one lives. Despite this difficulty, the data explains variety of  approaches adopted with the help of mentor to support each to manage one's  professional lives.
Prompting, questioning, engaging in all activities leading to professional lives were some of the strategies mentors use to support others to be efficient within the municipality. Using these strategies seemed to undermine the participant's initiatives, it however made them have control over whatever they did in the municipality. Sounding more satisfied with the strategies Dr2 said: “my mentors initial attempt to support me through prompting and questioning has really made me understand live in the municipality.
In sum the mentors' initial roles as gathered from Dr2’s assertion provides an example of a situation where the mentor’s initiative encourages teachers to think about and discuss the sorts of meanings they would construct to be able to live within an environment. However, it also undermines the aim of the study to look at labour turn-out out of the ordinary.
Managing the variety of attitudes of the group during discussions seemed a significant outcome from the study. Notably, how to notice and their preferences influence what they say. Developing understanding under such complex conditions vary. The study evidence indicated that the continuous unending, irregular arguments was tied to such multiple opinions expressed.
When participants express multiple opinions from expressing their views, one significant reason to such behavior rests on how the individual reflects or analyzes what he/she observed about his/her opinion. Such analyses also depend on their preferences on what they observed or noticed. Developing understanding can also vary and become subjective. For example DR1 has this to say in relation to developing understanding: the way I may understand what I see may be different from what each one can understand”.
Different analyses from each of the participants could have been considered important as different issues and ideas can be expressed, but the study evidence indicated, from the outset, the creation of tension and conflicts. This is not surprising since in any discussion that is characterized with cross hierarchical levels, mostly multiple behaviors tend to underlie the activities within the discussions. If consensus building is the aim, it is a fact that, the heterogeneous nature of such a group promotes multiple behaviors which more often renders discussions within such interactions complex rather than develop consensus. However developing consensus can be done with time as well as managing the complex nature of the interactions.
 In any group discourse, certain factors  contribute to the complexity of the discussion. One of the reasons may be that,  when teachers meet to talk about their practices the first they do is to  express their individual unique ideas on subject and pedagogy content.  The next is that they try to justify from  their own understanding of what they observed from their practice, their claims  from their assessment perspectives what they see, as the attempt to provide  their technical know-how of the issue at stake. More importantly, their views  are underpinned by their beliefs and values. This supports the suggestions that  beliefs shape practice and orient practical knowledge (Marland, 1998; Kupari, 2003
; Huxham and Vangen, 2005
). In the same vein,  social factors and access to a range  of complementary skills (Aguirre and  Natasha, 2000
) underpin what teachers say as they  discuss their practices. It is on the strength of this premise that it became  crucial to focus on how to manage the observations and attitude in the group interaction.
With the purpose of exploring teacher turn-over in the study area, various reasons account for either teacher retention or teacher attrition. Various Factors tend to contribute to whether a teacher stays within the municipality or leaves. Basically, the teachers' quest to leave, which is a general factor of unsafe environment prevent teachers to be living within the municipality. Engaging in regular reflective dialogue is a way of seeing teacher staying within the municipality as it provides a conducive environment to live in.
It is recommended that:
The study can be replicated in the Abuakwa South Municipality which has about the same characteristics as the New Juaben Municipality. This will give better exposure to why teachers love to be teaching in this municipality.
| Funding: This study received no specific financial support. | 
| Competing Interests: The author declares that there are no conflicts of interests regarding the publication of this paper. | 
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