ADDAE-KORANKYE, A. Total Quality Management (TQM): A Source of Competitive Advantage. A Comparative Study of Manufacturing and Service Firms in Ghana. International Journal of Asian Social Science, [S. l.], v. 3, n. 6, p. 1293–1305, 2013. Disponível em: https://archive.aessweb.com/index.php/5007/article/view/2494. Acesso em: 22 nov. 2024.