Abstract
In this article, we looked at a certain gap in the design process, namely, the question of how to participate users in the design process, analysis, synthesis and evaluation should be done. We have shown that Quality Function Deployment tool exists that deals with this question. Our paper attempts to challenge the process because of the importance of this question for the successful implementation of the design process and as a result, the design and planning for sustainability. The research question: Citizen Participation in what stage of the design process should be done? Qualitative Research Method is adopted in this paper which being supported by depth interview technique with questionnaire. The success of design clearly depends on the relationship between the design and the participation in three stages of design process. Many landscapes designed for further use to customers where as this research suggests that the introduction of participation into design can lead to a universal process without a loss of creativity or synthesis.