Abstract
With the accelerating development of urbanization, frequent and complex public safety events continually test the coping capacity of urban systems. Enhancing the immediacy, adaptability, and resilience of cities facing crises has become a core imperative for sustainable development. This study investigates the intrinsic mechanisms enabling resilient towns to effectively manage public crises. It addresses critical governance challenges, including inadequate multi-stakeholder information sharing mechanisms, ineffective inter-departmental coordination protocols, and inefficient resource allocation systems prevalent in conventional urban governance. To tackle these systemic issues, the study meticulously develops an SFICS (Synthesis Framework for Integrated Collaborative Systems) collaborative governance analysis framework. This framework is then applied comprehensively to examine Dalian City's transformative journey toward becoming a Smart City. The research rigorously analyzes the public crisis response challenges encountered by resilient cities across five critical dimensions: initial conditions, catalytic leadership, institutional system design, collaborative processes, and continuous learning reflection. It systematically demonstrates how strategic data utilization, integrated across technology, organizational, and social resilience pillars, significantly bolsters the effectiveness and robustness of public crisis response mechanisms. The findings provide substantial theoretical insights and actionable practical strategies for refining urban emergency management systems, which contribute to fostering an advanced, integrated multi-agent collaborative governance paradigm within smart cities. This research holds significant relevance for enhancing the modernization trajectory of urban public security governance globally.